Garth Jordan

Senior Vice-President - Corporate Strategy, Healthcare Financial Management Association, USA

Garth Jordan is the SVP and Chief Strategy Officer for HFMA.  Over the past 15 years he has served in executive roles, including three different C-level roles: Chief Operating Officer, Chief Financial Officer and Chief Strategy Officer.  This purposefully-designed diversity of experience has given Garth the opportunity to: lead diverse teams through strategic planning and successful execution; build businesses with excellent customer-value propositions; and develop a well-rounded business and cultural acumen geared toward achieving an organization’s goals through high-performing teams.

With HFMA Garth lead the design and execution of a complete digital transformation of HFMA’s business model – helping HFMA achieve its goal of becoming “the Netflix of associations.”  As a result, HFMA’s retention rates have increased over 5% and new member recruitment has increased over 20%.

Ultimately, for Garth, every day presents a new opportunity to discover, design, and build customer value.


Monday, 9th December, 2019

15:45  -  16:45
LEARNING LABS – Session 1: Developing Agility

Pillar 3:

Session 1: Developing Agility
(Expert Briefing – 2 x 15-min TED-style presentations followed by Q&A)

Our speakers will provide a deeper dive into foresighting and agility. They will carry on a dynamic conversation focusing on how associations and their communities are adapting to new economies as part of their resilience strategy, such as the Sharing / Circular / Experience / Innovation / Platform / Knowledge economies. They will also demonstrate that “Learning organisations” are organisations who:

  • Develop adaptability
  • Implement local strategies that are scalable globally,
  • Initiate sector-wide responses to external disruptions, and
  • Implement swiftly and precisely while regularly gather and incorporate feedback from inside and outside.


Areas of impact: